PRETTI PLATES BRUNCH BAR

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Terms and Conditions

Terms and Conditions

These Terms and Conditions ("Agreement") govern the use of the services provided by Pretti Plates Brunch Bar ("Company," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these terms. If you do not agree to these terms, please refrain from using our services.

1. Service Description:

Pretti Plates Brunch Bar offers catering, event planning, and related services ("Services") for various occasions. The specifics of the services provided will be detailed in the corresponding service agreement.

2. Reservations and Orders:

Reservation and order details, including date, time, location, and menu selections, must be confirmed in writing and may be subject to a reservation or service fee.

3. Payments:

Payment terms, including deposits, final payments, and cancellation fees, will be outlined in the corresponding service agreement.
Payments must be made in accordance with the agreed-upon schedule and methods detailed in the invoice.

4. Cancellations:

Customers are required to provide a minimum notice period for cancellations, as outlined in the corresponding Refund and Return Policy.
Cancellation fees may apply, and refunds will be processed according to the Refund Policy.

5. Quality Assurance:

Pretti Plates Brunch Bar strives to provide high-quality services. In the event of any concerns or issues, customers must adhere to the procedures outlined in the Refund and Return Policy.

6. Privacy Policy:

Customer information, including personal and payment details, will be handled in accordance with our Privacy Policy. By using our services, you consent to the collection and use of this information.

7. Intellectual Property:

All content and materials provided by Pretti Plates Brunch Bar, including but not limited to menus, images, and branding, are the intellectual property of the company and may not be used without explicit permission.

8. Amendments:

Pretti Plates Brunch Bar reserves the right to update or modify these Terms and Conditions at any time. It is the customer's responsibility to review the terms periodically.

9. Governing Law:

This Agreement is governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

10. Contact Information:

For inquiries or concerns related to these Terms and Conditions, please contact us at:
- Email: INFO@PRETTIPLATES.COM
- Phone: 678.428.3369

By using Pretti Plates Brunch Bar's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Return and Refund Policy

Refund and Return Policy

Refund Policy:

Cancellation of Services:
- Customers may cancel their reservation or catering services by providing at least 1 days' notice before the scheduled event date.

Refund Eligibility:
- Refunds for cancelled services will be processed based on the following schedule:
  - 1 or more days before the event: 0 % refund
  - [1] to [2] days before the event: 0% refund
  - Less than 2 days before the event: No refund

Refund Processing:

Return Policy:

Quality Concerns:
- If customers are dissatisfied with the quality of the food or service received, they must contact Pretti Plates Brunch Bar within 1 hour of receiving the order.

Documentation:
- Customers may be required to provide photographic evidence or other documentation to support their claim of quality issues.

Refund or Replacement:
- Depending on the nature of the issue, Pretti Plates Brunch Bar will, at its discretion, offer a refund or a replacement for the affected items.

Contact Information:
- Customers must contact Pretti Plates Brunch Bar through our designated customer service channels for any refund or return inquiries:
  - Email: INFO@PRETTIPLATES.COM
  - Phone: 678.428.3369

Conditions:

Timeframe:
- All refund and return requests must be made within 1 day of the original order or event date.

Unused Services:
- No refunds will be provided for services that were not utilized or consumed by the customer.

Communication:
- Customers are encouraged to communicate any concerns or issues promptly to allow for the timely resolution of problems.

Note:This Refund and Return Policy is subject to change without notice. Customers are advised to review the policy regularly for updates.

Terms and Conditions

Return and Refund Policy

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